Zensar Off Campus Drive 2023 For Service Desk

Zensar Off Campus Drive 2023:- Zensar Drive is organizing Off Campus Drive for candidates of batch 2022/2023 for its Drive process, Bachelors with a degree in Any Degree Candidates can apply for their Drive process. So, If you are interested in the same, Kindly apply as soon as possible.

Zensar Off Campus Drive 2023

Company Name	Zensar
Company Website	www.Zensar.com
Designation	Service Desk
Eligibility	Any Graduate
Job Location	Hyderabad
Salary	Best In Industry
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Apply Link	Scroll Below

Eligibility Criteria for Zensar Off Campus Drive 2023:

Eligibility Criteria:-

• Preferred min. 1 years of experience in Service Industry
• General awareness about Win10, Core Apps (like Browser, Outlook, Excel, Word etc.), O365 and Active Directory
• Proficient in handling customer queries across the globe (primarily United States
• Exceptional written, verbal communication skills
• Unparalleled Listening and Comprehension capabilities
• Ability to keyboard to capture important details on a call for documentation
• Willing to work in 24/7 environment
• Knowledge in Service Desk tools like Service Now
• Knowledge and understanding of basic hardware, software and networking.

Responsibility:

• Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice/non-voice support
• Handle complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers
• Provide remote infrastructure support delivery and performing problem cause analysis
• Collaborate with fellow support colleagues and other internal organizations to provide superior customer service
• Act as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
• Anticipate customer needs and effectively addressing concerns related to their issue or resolution
• Provide direct technical assistance to customers via phone, email, and chat.

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How to apply for Zensar Off Campus Drive 2023?

All interested and eligible candidates can register this drive in online ASAP.

For regular Off-campus job, updates join:- Click Here

To Apply: Click here

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