Infosys Walk-In Drive 2022:- Infosys Walk-in Drive 2022 scheduled for the role of Customer Service Associate 2021/2022 graduates at Trivendrum. So, If you are interested in the same, Kindly apply as soon as possible. The detailed eligibility and application process are given in below.
Infosys Walk-In Drive 2022:-
- Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates.
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Communication scale – CEFR :: B1, C1, C2
- Open to work in 24*7 and work from office environment
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customer’s time
- Good time management, ensuring all contacts with customers add value
- Work from Office is mandatory and no option of hybrid, work from home – talent should be based out of Bangalore or Pune
- Minimum 1 year work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting – printer issues, Bit locker, MS teams, BIOS
- Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of ticket priority, severity.
- Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident.
- Knowledge of Incident Management lifecycle.
- Aware of current role SLA and Metrics handled.
- Talents should be based out of Bangalore or Pune.
- Work from Office is mandatory, No option of hybrid and WFH.
How to Apply For Infosys Walk-In Drive 2022:
All the interested and eligible candidates can attend the walk-in Interview at the venue given below on 15 October 2022.
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Interview Date: 17th, 19th, 20th, 21st December 2022
Interview Time: 10 AM till 12.00 PM
Scheme No 151 & 169 B
Village Bada Bangarda and Tigariya Badshah
Super Corridor Tehsil Hatod, Indore,
Madhya Pradesh – 453 112
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