Infosys BPM Mega Walk In Drive 2023:- Infosys BPM Mega Walk In Drive 2023 scheduled for the role of multiple role 2018/2019/2020/2021/2022 graduates at multiple location. So, If you are interested in the same, Kindly apply as soon as possible. The detailed eligibility and application process are given in below.
Infosys BPM Mega Walk In Drive 2023:-
Detailed Eligibility:
- Detailed Eligibility:
- Job Location: Bangalore or Pune
- Customer Support
- Any Degree
- Experience: 1-4 Year
- Required Skillset:
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Communication scale – CEFR ::C1, C2
- Open to work in 24*7 Shifts, voice process, rotational weekly off, work from office environment and candidate should have completed double vaccination completed.
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customer’s time
- Good time management, ensuring all contacts with customers add value
- Service Desk
- Any Full time Degree
- Experience: 1-4 Years
- Job Description::
- Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates.
- Excellent communication skills CEFR :: B1, C1, C2.
- Work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting printer issues, Bit locker, MS teams, BSOD, bitlocker, driver installation, Printer and wifi trouble shooting.
- Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of 0ticket priority, severity.
- Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident.
- Knowledge of Incident Management lifecycle.
- Aware of current role SLA and Metrics handled.
- Talents should be based out of Bangalore or Pune.
- Work from Office is mandatory, No option of hybrid and WFH.
- 24*7 Shifts is mandatory.
How to Apply For Infosys BPM Mega Walk In Drive 2023:
All interested and eligible candidates can register their profile in online and attend this walk-in drive at the following venue on given dates.
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