Compucom Off Campus Drive 2023 For Service Desk

Compucom Off Campus Drive 2023:- Compucom Drive is organizing Off Campus Drive for candidates of batch 2020/2021/2022/2023 for its Drive process, Bachelors with a degree in Any Degree Candidates can apply for their Drive process. So, If you are interested in the same, Kindly apply as soon as possible.

Compucom Off Campus Drive 2023

Company Name	Compucom
Company Website	www.compucom.com
Designation	Service Desk
Eligibility	B.E/B.Tech/Any degree
Job Location	Pune
Salary	Best In Industry
Join Job Updates Groups	Click Here
Top 15+ IT Companies Premium Placement Material	Check Here
Apply Link	Scroll Below

Eligibility Criteria for Compucom Off Campus Drive 2023:

Eligibility Criteria:-

• Any Fresher Graduate can apply. (Technical or Non-Technical)
• Should be comfortable to Work from Office in rotational Night Shift
• Should have excellent English Communication Skills.
• Should be Basic understanding of Troubleshooting, VPN, Active Directory etc.

Responsibility:

• Opens, logs, prioritizes, assigns, and closes calls logged.
• Asks the End User for all relevant information concerning the call made or issue reported.
• Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution.
• Routes the enquiries to Resolver Groups as appropriate.
• Re-routes misdirected calls.
• Escalates tickets which have not been resolved by SD.
• Provides status and updates on tickets to authorized users.
• Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction.

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How to apply for Compucom Off Campus Drive 2023?

All interested and eligible candidates can register this drive in online Compucom.

For regular Off-campus job, updates join:- Click Here

To Apply: Click here

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