Amdocs Off campus Drive 2022 of BSc/BCS/BCA/MSc For TBO Analyst

Amdocs Off campus

Amdocs Off campus Drive 2022:- Amdocs Recruitment Drive is organizing Off campus Drive for candidates of batch 2021 for its Drive process, Bachelors with a degree in BSc/BCS/BCA/MSc can apply for their Drive process. So, If you are interested in the same, Kindly apply as soon as possible. The detailed eligibility and application process are given in below

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Amdocs Off campus Drive 2022

Company NameAmdocs
Company Websitehttps://www.amdocs.com/
DesignationTBO Analyst
EligibilityBSc/BCS/BCA/MSc
Job LocationAcross India
Salary CTCBest In Industry
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Eligibility Criteria for Amdocs Off campus Drive 2022:

Qualification:-

  • 2021 Batch : BSc, BCS, BCA & MSc (CIS & IT streams only)
  • 55% throughout academics, with no gaps or breaks/year down
  • Excellent communication skills
  • Location – Pune

Job Description:

  • You will perform ticket analysis, service interruption analysis, triaging of issues, and follow-up with relevant teams for resolution.   
  • You will ensure that all required ticket information is available for further analysis (for example, screenshot of error and customer ID) and run methods and procedures to provide resolution to known/recurring issues.          
  • You will apply your skills to effectively use the existing knowledge base and documentation for quick-win and first-level resolution.
  • You will perform queue management for assigning tickets to other teams, and follow up for timely resolution while keeping track of SLAs. 
  • You will ensure timely resolution or escalation within the agreed SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress, and handling customers with a professional attitude.    
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About Amdocs:

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How to apply for Amdocs Off campus Drive 2022?

All interested and eligible candidates can apply for this drive by following link on as soon as possible

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To Apply: Click Here

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