Amdocs Off campus Drive 2022 of BSc/BCS/BCA/MSc For TBO Analyst

Amdocs Off campus Drive 2022:- Amdocs Recruitment Drive is organizing Off campus Drive for candidates of batch 2021 for its Drive process, Bachelors with a degree in BSc/BCS/BCA/MSc can apply for their Drive process. So, If you are interested in the same, Kindly apply as soon as possible. The detailed eligibility and application process are given in below

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Amdocs Off campus Drive 2022

Company Name	Amdocs
Company Website	https://www.amdocs.com/
Designation	TBO Analyst
Eligibility	BSc/BCS/BCA/MSc
Job Location	Across India
Salary CTC	Best In Industry
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Eligibility Criteria for Amdocs Off campus Drive 2022:

Qualification:-

2021 Batch : BSc, BCS, BCA & MSc (CIS & IT streams only)
55% throughout academics, with no gaps or breaks/year down
Excellent communication skills
Location – Pune

Job Description:

You will perform ticket analysis, service interruption analysis, triaging of issues, and follow-up with relevant teams for resolution.
You will ensure that all required ticket information is available for further analysis (for example, screenshot of error and customer ID) and run methods and procedures to provide resolution to known/recurring issues.
You will apply your skills to effectively use the existing knowledge base and documentation for quick-win and first-level resolution.
You will perform queue management for assigning tickets to other teams, and follow up for timely resolution while keeping track of SLAs.
You will ensure timely resolution or escalation within the agreed SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress, and handling customers with a professional attitude.

About Amdocs:

In an era where new technologies are born every minute, and the demand for meaningful digital experiences has never been so intense, we unlock our customers’ innovative potential, empowering them to transform their boldest ideas into reality, and make billions of people feel like VIPs.

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How to apply for Amdocs Off campus Drive 2022?

All interested and eligible candidates can apply for this drive by following link on as soon as possible

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To Apply: Click Here