Alight Off Campus Drive 2023 | Trainee Associate

Alight Off Campus Drive 2023

Alight Off Campus Drive 2023:- Alight Drive is organizing Off Campus Drive for candidates of batch 2022/2023 for its Drive process, Bachelors with a degree in Any Degree Candidates can apply for their Drive process. So, If you are interested in the same, Kindly apply as soon as possible.

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Alight Off Campus Drive 2023

Company NameAlight
DesignationTrainee Associate
EligibilityAny Degree
Job LocationKochi
SalaryBest In Industry
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Eligibility Criteria for Alight Off Campus Drive 2023:

Eligibility Criteria:-

  • Candidates should possess Any degree from recognised university
  • Job Description:
  • Call/Email/Case/Chat Resolution
  • Simple information inquiries
  • Dispatching tickets when unable to resolve within group
  • Data input that can be done as 1st contact resolution (real-time communication channel)
  • Answer and greet customer’s calls courteously, friendly and professionally using NGA HR policies, procedures and/or practices.
  • Listen attentively to customer needs/concerns; demonstrate empathy.
  • Clarify customer requirements; probe for and confirm understanding of requirements and/or problem as the first contact resolution.
  • Confirm customer understanding of the solution and provide additional customer assistance/education, as needed.
  • Prepare and complete accurate work and update customer ticket/file via system.
  • Conduct correspondence with customers and team members.
  • Communicate effectively with individuals/teams to ensure high quality and timely expedition of customer requests.
  • Effectively transfer misdirected customer requests to the appropriate party.
  • Contribute ideas on resolving problems better to serve the customer and/or improve productivity.
  • Participate in activities designed to improve customer satisfaction and business performance.
  • Occasionally use decision-support tools to answer complex questions or to verify subject matter details.
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How to apply for Alight Off Campus Drive 2023?

All interested and eligible candidates can register this drive in online ASAP.

For regular Off-campus job, updates join:- Click Here

To Apply: Click here

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