Alight Off Campus Drive 2023

Alight Off Campus Drive 2023:- Alight Drive is organizing Off Campus Drive for candidates of batch 2022/2023 for its Drive process, Bachelors with a degree in Any Degree Candidates can apply for their Drive process. So, If you are interested in the same, Kindly apply as soon as possible.

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Company Name	Alight
Company Website	www.alight.com
Designation	Trainee Associate
Eligibility	Any Degree
Job Location	Kochi
Salary	Best In Industry
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Eligibility Criteria for Alight Off Campus Drive 2023:

Eligibility Criteria:-

Candidates should possess Any degree from recognised university
Job Description:
Call/Email/Case/Chat Resolution
Simple information inquiries
Dispatching tickets when unable to resolve within group
Data input that can be done as 1st contact resolution (real-time communication channel)
Answer and greet customer’s calls courteously, friendly and professionally using NGA HR policies, procedures and/or practices.
Listen attentively to customer needs/concerns; demonstrate empathy.
Clarify customer requirements; probe for and confirm understanding of requirements and/or problem as the first contact resolution.
Confirm customer understanding of the solution and provide additional customer assistance/education, as needed.
Prepare and complete accurate work and update customer ticket/file via system.
Conduct correspondence with customers and team members.
Communicate effectively with individuals/teams to ensure high quality and timely expedition of customer requests.
Effectively transfer misdirected customer requests to the appropriate party.
Contribute ideas on resolving problems better to serve the customer and/or improve productivity.
Participate in activities designed to improve customer satisfaction and business performance.
Occasionally use decision-support tools to answer complex questions or to verify subject matter details.

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How to apply for Alight Off Campus Drive 2023?

All interested and eligible candidates can register this drive in online ASAP.

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To Apply: Click here